Multi-Service Strategy with Wishbone Pet Care Founder Tammi Bui

Summary

In our latest episode of The Daily Groomer, I sit down with Tammi Bui, the owner of Wishbone Pet Care in Houston, to talk about how she built a full-service pet care business from the ground up—without any grooming experience to start. We get into what it’s really like to offer grooming, boarding, daycare, training, and wellness all in one place, and how she’s structured her team to keep things running smoothly. Tammi shares honest insights about growing beyond grooming and what it takes to add new services in a sustainable way. If you're thinking about expanding your offerings or adding wellness to boost both your revenue and reputation, you’ll definitely want to hear her practical tips and real-world experience.

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Timestamps

08:06 Service Synergy in Pet Industry

15:13 Pet Wellness Transformation Advocacy

22:14 Managing Pet Care Team Dynamics

29:22 Starting Multi-Service Business Tips

31:22 Boarding and Daycare Profitability

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Stay Connected

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